A network of social service agencies and transportation services

2017 Annual Conference

The Travelers Aid Network • 100 Years of Service

Looking Back, Moving Forward

Annual Conference

June 5-7, 2017

Atlanta Westin Peachtree Plaza


In June, Travelers Aid International will celebrate the 100th Anniversary of the founding of the Travelers Aid network. As we gather in Atlanta on June 5-7, the members of Travelers Aid International will mark 100 years of mutual assistance in serving millions of stranded travelers.

Our educational programs will take a look back at our many accomplishments as we re-dedicate our efforts to serve those in need and move forward for another 100 years.

Most of the speakers are now confirmed. See our agenda for the details on the Hot Topics that will be discussed in Atlanta.

The speakers include:

A look at our history, your history and building upon that history;

Other speakers:

  • Barbara Harrison, Director of External Affairs & Strategic Partnerships, The King Center
  • Matt Hurd, Director, Open Doors, Atlanta
  • Dr. Barry Hirsch, W.J. Usery Chair of the American Workplace and Professor of Economics, Georgia State University
  • Steve N. Mayers, Director, Customer Experience, Atlanta Hartsfield-Jackson International Airport
  • Chester Cook, Guest Relations Manager, Atlanta Hartsfield-Jackson International Airport
  • Cathryn Marchman, Executive Director, Partners for H.O.M.E., Atlanta
  • Nancy Rivard, President, Airline Ambassadors
  • Donna Hubbard, Director of Training, Airline Ambassadors
  • Dr. Eric R. Wright, Chair, Department of Sociology, Georgia State University

More speaker announcements coming soon!

We have 2 sessions devoted to a look at our history. We will kick off the celebration with a discussion on how an agency can tap its archives and legacy to market itself today. And then, we will have a celebratory luncheon with a review of the networks 100 years of service.

We will take steps to move forward with a facilitated roundtable discussion to assist members to pro-actively chart their next course. Dr. Eric Wright will be the moderator. Some sentiments to ponder before arriving in Atlanta: Do you agree we are all in the social service business? Good customer service in a transportation setting is actually providing social service. And one more discussion-starting idea we will discuss: Social Service = Social Justice.

A new feature this year will be an early session on technology. On Monday afternoon, prior to the Opening Reception, there will be tabletop demonstrations of software products that our members may find useful to more efficiently manage their organizations.

We will conclude the conference with a behind-the-scenes tour of the Atlanta airport. Chester Cook will be our guide. The tour will end by 4 pm so please keep this tour in mind when scheduling your return flight! Please return your tour registration email by Friday, May 26.

Registration and Hotel

We are holding the price on the registration to last year’s fee. The 2017 conference registration fee of $225 includes all sessions, 2 breakfasts, 2 lunches and 2 open-bar cocktail receptions. Registration is now open.

Thursday, May 18 was the deadline to obtain our discounted rate for $159 plus taxes per night at  the 73-story Westin Peachtree Plaza, an iconic fixture on the Atlanta’s skyline. The hotel is just steps from the city’s most exciting attractions, including the Georgia Aquarium, Centennial Olympic Park, CNN Center, Georgia World Congress Center, World of Coca-Cola, Philips Arena, College Football Hall of Fame, and the Georgia Dome. Make your reservation now.

Hotel address: The Westin Peachtree Plaza

                         210 Peachtree St. NW

                         Atlanta, GA 30303

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