A network of social service agencies and transportation services

2017 Annual Conference

The Travelers Aid Network • 100 Years of Service

Looking Back, Moving Forward

Annual Conference

June 5-7, 2017

Atlanta Westin Peachtree Plaza


In June, Travelers Aid International will celebrate the 100th Anniversary of the founding of the Travelers Aid network. As we gather in Atlanta on June 5-7, the members of Travelers Aid International will mark 100 years of mutual assistance in serving millions of stranded travelers.

Our educational programs will take a look back at our many accomplishments as we re-dedicate our efforts to serve those in need and move forward for another 100 years.

We have 2 sessions devoted to a look at our history. We will kick off the celebration with a discussion on how an agency can tap its archives and legacy to market itself today. And then, we will have a celebratory luncheon with a review of the networks 100 years of service.

We will take steps to move forward with a facilitated roundtable discussion to assist members to pro-actively chart their next course. Some sentiments to ponder before arriving in Atlanta: Do you agree we are all in the social service business? Good customer service in a transportation setting is actually providing social service. And one more discussion-starting idea we will discuss: Social Service = Social Justice.

While we are still finalizing the speakers for the June 5-7 conference, the agenda topics and the timeline is now set. The times are now firm so make your airline reservations!

A new feature this year will be an early session on technology. On Monday afternoon, prior to the Opening Reception, there will be tabletop demonstrations of software products that our members may find useful to more efficiently manage their organizations. We will conclude the conference with a behind-the-scenes tour of the Atlanta airport. The tour will end by 4 pm so please keep this tour in mind when scheduling your return flight!

Our current agenda, Includes Hot Topics of the Day:

  • What are the Trump Administration’s new policies on housing, poverty, job training? How will these policies and the proposed Trump budget impact our members and their ability to serve?
  • What are the latest trends in Airport Customer Service? Will robots replace volunteers?
  • As there is a renewed awareness of the income gap and how income inequities have been cited as a cause of civil unrest, how can Travelers Aid members become part of the solution?
  • How do you train your volunteers to spot signs of human trafficking in airports, shelters and in-take centers.
  • Our members have found community partners and corporate foundations to tackle special projects. Learn how to secure these investments.
  • Volunteer are wonderful, but they can present management challenges. How do we keep them happy and loyal, yet also keep them inline without them second-guessing program managers?
Registration and Hotel

We are holding the price on the registration to last year’s fee. The 2017 conference registration fee of $225 includes all sessions, 2 breakfasts, 2 lunches and 2 open-bar cocktail receptions. Registration is now open.

Our conference hotel is the 73-story Westin Peachtree Plaza, an iconic fixture on the Atlanta’s skyline. We have secured the discounted daily room rate of $159 plus taxes. May 4 is the deadline to obtained the discounted room rate. The hotel is just steps from the city’s most exciting attractions, including the Georgia Aquarium, Centennial Olympic Park, CNN Center, Georgia World Congress Center, World of Coca-Cola, Philips Arena, College Football Hall of Fame, and the Georgia Dome. Make your reservation now.

Hotel address: The Westin Peachtree Plaza

                         210 Peachtree St. NW

                         Atlanta, GA 30303

Google driving directions

Financial Assistance

We are again pleased to offer scholarships to qualifying members to help to dray the attendance costs of the 2017 Annual Conference in Atlanta. The scholarships are available on a first-come, first-serve basis until annual allotment has been filled. Only one scholarship permitted per member organization. Please visit the website for more information and an application. The application deadline is April 28.