Atlanta Hartsfield International Airport (ATL)
9 miles South of Downtown Atlanta
Cab fare to Downtown - approx. $35 / MARTA train - $1.75

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Travelers Aid Location:

Hours of Operation: Monday - Saturday 9 a.m. - 5 p.m.; Sunday Noon - 5 p.m.
Travelers Aid phone number: (404) 766-4511
Travelers Aid of Metropolitan Atlanta Website

Atlanta Hartsfield International Airport Website


Chicago O'Hare International Airport (ORD)
Approximately 17 miles Northwest of Downtown Chicago
Cab fare to Downtown - $35 - $45/ Shuttle/shared ride - $27/person / CTA Blue Line Train (approx. 45 minutes to Downtown) - $2.00

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Travelers Aid Locations:

Hours of Operation: Monday - Friday 8:30 a.m. - 9 p.m.; Saturday/Sunday 10 a.m. - 9 p.m.
Travelers Aid Office: (773) 894-2427
E-mail Travelers Aid at O'Hare International Airport
Heartland Alliance Website

Chicago O'Hare International Airport Website


Dallas / Fort Worth International Airport (DFW)
Located midway between Downtown Dallas and Downtown Fort Worth (approx. 15 miles from each) in the center of the DFW metroplex
Cab fare - approx. $38 to Downtown Dallas; $43 to Downtown Fort Worth / Shared Ride - approx. $20> to Downtown Dallas, $15 to Downtown Fort Worth / Trinity Railway Express (TRE) commuter rail: $2.25 to Dallas, $1.25 to Fort Worth / DART Bus: $2.25 to downtown Dallas

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Travelers Aid Locations

Hours of Operation: Monday - Friday 8 a.m. - 6 p.m.; Saturday/Sunday 9 a.m. - 5 p.m.
Travelers Aid Office Terminal B: (972) 574-4420 - Travelers Aid Office Terminal D: (972) 973-5050
E-mail Travelers Aid at DFW International Airport
Travelers Aid Dallas/Fort Worth Website

Special Services for Travelers: Meet and Assist escort service (staff person will meet passenger at one gate and escort to another - $25 fee), car seat rental (infant and toddler), translations, notary and fax services, military assistance, Western Union, Caseworker available for crisis intervention.

Dallas / Fort Worth International Airport's Website


Denver International Airport (DIA)
28 miles East of Downtown Denver
Cab fare to Denver - approx $45 - 50 no matter how many riders / Bus $8 / Shared Van $19

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Travelers Assistance Locations:

Hours of Operation: 7 days a week - 8 a.m. - 5 p.m. (sometimes until 8 p.m. depending on volunteering staffing)
Travelers Assistance phone number: 303-342-0400
E-mail Travelers Assistance Program

Travelers Assistance Web Information

Denver International Airport's Website


Detroit - Wayne Metro International Airport (DTW)
20 miles West of Detroit
Cab fare - approx. $28 -35 / SMART bus $2

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Travelers Aid Location:

Hours of Operation: 7 days/week 9 a.m. - 9 p.m.
Travelers Aid phone at the airport: (734) 941-3943

Detroit Wayne Metro International Airport Website


Houston Airports

George Bush Intercontinental Airport (IAH)
23 miles North of Downtown Houston

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Houston Airports Website

William P. Hobby Airport (HOU)
7 miles Southeast of Downtown Houston

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Houston Airports Website


Jacksonville International Airport (JAX)
11 miles North of Downtown Jacksonville

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Jacksonville International Airport Website


John F. Kennedy International Airport (JFK)
15 miles East of Manhattan (NYC) in Jamaica, New York (Queens)
Cab fare to Manhattan - $49 flat rate (includes toll, not tip) / AirTrain $5, which connects to the Subway - $2 // Super Shuttle to Manhattan hotels - $17//person / Super Shuttle to Manhattan residences - $19 for first person, $9 for each additional / New York Airport Service bus - $15 (service to Manhattan) $13 (service to LaGuardia)

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Travelers Aid Locations:

Hours of Operation: Daily 10 a.m. - 6 p.m.
Travelers Aid office phone: (718) 656-4870
E-mail Travelers Aid office at JFK International Airport

Travelers Aid Website for JFK International Airport

JFK International Airport Website


Las Vegas - McCarran International Airport (LAS)
5 miles South of the City of Las Vegas

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McCarran International Airport Website

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Los Angeles International Airport  (LAX)
15 miles Southwest of Downtown Los Angeles by the Pacific Ocean, South of Marina Del Rey, North of El Segundo
Cab Fare to Downtown L.A.- $30 / MTA bus fare from LAX to Downtown $2.35 / Metro Rail fare $1.35

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Travelers Aid Locations:

Hours of Operation: LAX Booths: Monday-Friday 7 a.m. - 10 p.m.; Saturday-Sunday 9 a.m. - 9 a.m.
Travelers Aid Office: (310) 646-2270 M - F 8:30 a.m. - 5 p.m.
LAX Airport Information: (310) 646-5252
E-mail Travelers Aid at Los Angeles International Airport
Travelers Aid Society of Los Angeles Website

Special Services:
Travel Meet service, volunteers meet travelers at gate/outside of customs and escort to connecting flight; 72-hour notice required. Case Worker is available for crisis intervention.

Los Angeles International Airport Website


Milwaukee - General Mitchell International Airport (MKE)
9 miles South of Milwaukee
Cab fare to Milwaukee - $30 - $35  / Airport Connection Shuttle - $11 per person to downtown hotels / Bus to Milwaukee - $1.75

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Travelers Aid Location:

Hours of Operation: 7 day/week - 9 a.m. - 9 p.m. M - Th & Sa / 9 a.m. - 5 p.m. F / 1 p.m. - 9 p.m. Su
Telephone contact: (414) 747-5245

General Mitchell International Airport Website


Newark Liberty International Airport (EWR)
15 miles West of New York City (Manhattan)
Cab fare to NYC - $55 - $60 / Super Shuttle to NYC hotels $17 / Airtrain Link via NJTransit to Penn Station, NYC $12 / Bus + PATH train $3

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Travelers Aid Locations:

Hours of Operation: 7 days/week: Terminals A ; C - 11 a.m. - 9 p.m.; Terminal B - Noon - 10 p.m.
Travelers Aid office: (973) 623-5052
E-mail Travelers Aid at Newark Liberty International Airport

Newark Liberty International Airport Website


Newport News / Williamsburg International Airport (PHF)
10 miles from Downtown Newport News, 15 miles from Colonial Williamsburg


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Newport News - Williamsburg International Airport Website


New Orleans - Louis Armstrong New Orleans International Airport (MSY)
11 miles West of Downtown New Orleans
Cab fare - $28 / Shuttle service to hotels - $20 / Airport limouisine - $35 / Public bus (Departing from Entrance #7 on upper level) $1.50

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Travelers Aid Location:

Suspended Travelers Aid services since Hurricane Katrina

Louis Armstrong New Orleans International Airport Website


Oklahoma City - Will Rogers World Airport (OKC)
6 miles Southwest of Downtown Oklahoma City
Cab fare - $16 - $17 / Van fare - $14 to Downtown area

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Travelers Aid Locations:

Hours of Operation: 7 days/week - See specific hours for each location above
Social Service problems referred to Downtown office: (405) 232-5507 - M-F 8 a.m. - 4:30 p.m.
E-mail Travelers Aid of Oklahoma City
Travelers Aid of Oklahoma City Website

Will Rogers World Airport Website


Ontario International Airport (ONT)
Approximately 35 miles East of Los Angeles
Cab fare - approx. $90 - $100 / Shuttle - $20 - $30

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Travelers Aid Locations:

Hours of Operation: 7 days/week 9 a.m. - 9 p.m.
Telephone contact:(See phone numbers above)


Ontario International Airport Website


Orlando International Airport (MCO)
Located 9 miles Southeast of Downtown Orlando, 22 miles West-Northwest of Walt Disney World

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Orlando International Airport Website


Phoenix - Sky Harbor International Airport (PHX)
Located 5 miles East of Downtown Phoenix, 12 miles Southwest of Downtown Scottsdale, Arizona
Cab fare: Phoenix downtown -
$6 - $13; Scottsdale downtown - $14 - $21 / SuperShuttle: Phoenix - $7/person; Scottsdale - $15/person / City transit bus - $1.25

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Travelers Aid Location:

(NOTE: Information services are located on the arrival and departure levels of Terminals 2, 3, and 4)

Hours of Operation: Monday - Friday 9 a.m. - 5 p.m.
Travelers Aid Office: (602) 683-3885
Message Line: (602) 578-3433
Information and paging: (602) 273-3300

E-mail Travelers Aid at Phoenix Sky Harbor International Airport

Phoenix Sky Harbor International Airport Website


Pittsburgh International Airport (PIT)
Approximately 22 miles North of Downtown Pittsburgh
Cab fare to Pittsburgh
- $35 / Airport shuttle to major downtown hotels - $16 / City transit system to downtown Pittsburgh - $2.25

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Travelers Aid Location:

Hours of Operation: Monday - Friday 8:30 a.m. - 4 p.m.
Travelers Aid office and paging: (412) 472-3599
Wheelchairs and child safety seats available

Pittsburgh International Airport Website


San Diego International Airport (SAN)
2 miles West of Downtown San Diego
Cab fare - approx. $10 / Bus #992 goes from airport to downtown Transit Center - $2.25 (transfer available)

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Travelers Aid locations:

Hours of Operation: 7 days/week 8 a.m. - 11 p.m.
Director of Visitor Services: (619) 295-1277
E-mail Travelers Aid program at San Diego International Airport
Program Website

San Diego International Airport Website



San Francisco International Airport (SFO)
14 miles South of the City of San Francisco
Cab fare - $37 - $45 / Door-to-door vans $15 and up / BART (Bay Area Rapid Transit - below and above ground rail) $5.15 - one-way into San Francisco/ SamTrans pubblic bus, need exact change, multiple stops - $1.50 - $4.00


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Travelers Aid Locations:

Hours of Operation: 7 days/week 8 a.m. - 8 p.m.
Voice mail contact: (650) 821-2735
E-mail Travelers Aid program at San Francisco International Airport

San Francisco International Airport Website


San Juan, Puerto Rico - Luis Munoz Marin International Airport (SJU)
12 miles East of San Juan, Puerto Rico
Cab fare to San Juan - $10 - $12 / Public bus service in the metropolitan area - 25 cents


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Travelers Aid Location:

Hours of Operation: Monday - Friday 7 a.m. - 4 p.m.
Travelers Aid office phone: (787) 791-1034
E-mail Travelers Aid office at Marin International Airport




Tampa International Airport
(TPA)
8 miles west of Downtown Tampa
Cab fare - $18 / City bus #30 departs from Red baggage claim - $1.25 / Many hotels provide free van service

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Travelers Aid Location:

Hours of Operation: Monday - Wednesday 9 a.m. - 7 p.m.; Thursday - Sunday 9 a.m. - 4 p.m.
Travelers Aid phone: (813) 870-8797

Note: The Travelers Aid program has a mail back program for personal items that might be confiscated at the security checkpoint.


Crisis Center of Tampa Bay Website

Tampa International Airport Website


Toronto, Canada - Lester B. Pearson International Airport (YYZ)
35 kms (21 miles) West of Downtown Toronto

Flat Rate Limo/Cab fare to Downtown - approx. C$40 (price varies by final Zone) / Toronto Transit Commission (TTC) combined bus and subway fare - C$2.85 / Airport Express Bus to Union Station/Royal York Hotel and some Downtown hotels - C$16.75

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Travellers' Aid Information/Assistance Booths located:

Hours of Operation: Every day (except Christmas) - 10 a.m. - 10 p.m.
Travellers' Aid Administration office (located Union Station - Downtown): (416) 366-7788
Emergency pager service available through any booth locations (see phone numbers above)

E-mail Travellers' Aid Society of Toronto
Travellers' Aid Society of Toronto Website

Lester B. Pearson International Airport Website




Washington Dulles International Airport
(IAD)
30 miles West of Washington, DC in Loudoun County, Virginia
Cab fare to DC - approx. $65-$70; Washington Flyer Bus $9 to the West Falls Church Metro Station; WMATA Bus #5A with stops at Rosslyn, VA or L'Enfant Plaza in DC = $3


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Travelers Aid Locations:

Hours of Operation: Monday - Friday 8 a.m. - 9 p.m.; Saturday & Sunday 8 a.m. - 7 p.m.
Travelers Aid office: (703) 572-7350
Information and paging requests: (703) 572-8297
E-mail Travelers Aid at Washington Dulles International Airport
Travelers Aid Washington DC Website

Washington Dulles International Airport Website

NOTE: Passengers are transported to/from the main terminal and gate areas via bus-style mobile lounges.




Washington - Ronald Reagan Washington National Airport
(DCA)
Located across the Potomac River from Washington, DC
Cab fare to DC - $12 - $15 / Metrorail fare from Airport to Downtown Washington - $1.60 rush hour/ $1.35 non-rush

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Travelers Aid locations:

Hours of Operation: Monday - Friday 7 a.m. - 9 p.m.; Saturday 7 a.m. - 7 p.m.; Sunday 8 a.m. - 8 p.m.
Travelers Aid office: (703) 417-3975
Information and paging requests: (703) 417-1806

E-mail Travelers Aid at Ronald Reagan Washington National Airport
Travelers Aid Washington DC Website

Ronald Reagan Washington National Airport Website


Join the TA Airport Network

Travelers Aid is the largest network of volunteers providing information and assistance at airports in the United States and Canada. Six and one-quarter million persons were assisted at airport locations last year. If your airport currently has a volunteer program and would like to be affiliated with the Travelers Aid Network, please contact Travelers Aid International. If you would like Travelers Aid International to help you establish a program at your airport, please contact TAI.