Conference Agenda*
Stronger Together: Advancing Safety, Access, and Support Through Our Network
Wednesday, October 1
4:00 pm – 5:30 pm
6:00 – 7:30 pm
Registration
Opening Reception
Hosted by Airports Council International-North America (ACI-NA)
Thursday, October 2
7:00 – 8:00 am
Registration
Hotel Lobby
7:45 – 8:45 am
Breakfast
Opaline Bar
8:45 – 9:00 am
Welcome to Washington, D.C.
Jack Potter
CEO
Metropolitan Washington Airports Authority
Paris Ballroom
9:00 – 9:15 am
Welcome to TAI 2025
Kathleen Baldwin
CEO and President
Travelers Aid International
Scott Elmore
Vice President-Marketing and Communications
Airports Council International NA
Chair
TAI Board of Directors
Paris Ballroom
9:15 – 10:15 am
Pitch Perfect: Fast Paced Introductions
Paris Ballroom
10:15 – 10:30 am
Break
10:30 – 11:30 am
Concurrent Sessions
Session A
Open Runway: Peer-to-Peer Solutions for Airport Program Challenges
Moderator:
Scott Elmore
Vice President-Marketing and Communications
Airport Council International NA
Session B:
The Social Service Sounding Board: Ideas, Insights, Impact
Moderator:
Periann Pulliam
CEO
Upward Transitions, Oklahoma City
Paris Ballroom or Madeleine
11:30 am – 12:30 pm
General Session
Communicating Impact
Susan Sanow
Senior Manager, Volunteer Management Education
Volunteer Fairfax
Paris Ballroom
12:30 – 1:30 pm
Lunch
Opaline Bar
1:30 – 2:30 pm
Concurrent Sessions
Session A:
From Service to Story Workshop: Showcasing Volunteer Contributions
John Ishu
Director
Travelers Aid Chicago
Session B:
From Data to Difference: Sharing Your Nonprofit’s Story
Adrianna Yemhatpe
Director of Social Services
Travelers Aid San Diego
Paris Ballroom or Madeleine
2:30 – 3:30 pm
Concurrent Sessions
Session A:
Balancing Care and Safety: Empowering Aging Volunteers With Respect
Kathleen McGuinness
President
KMM Consulting
Session B:
Beyond the Bottom Line: Strategic Pivots for Sustainable Growth
Donna Paramore
CEO
Travelers Aid Society of Greater New Orleans
Marcy Roke
President and CEO
Travelers Aid San Diego
Paris Ballroom or Madeleine
3:30 – 4:30 pm
Game On! A High-Energy Session
and
Award Ceremony
Paris Ballroom
Friday, October 3
8:00-9:00 am
Breakfast
Opaline Bar
9:00-10:00 am
Keynote
Me, But Better: The Science and Promise of Personality Change
Olga Kazan
American Writer and Journalist
Staff Writer
The Atlantic
Paris Ballroom
10:00-11:00 am
Concurrent Sessions
Session A:
Leveraging Community Support for Your Volunteer Program
Peter Lauten
Director of Partnerships
Travelers Aid International
Tony Medina
Volunteer Manager
Travelers Aid Chicago
Session B:
Adapting for Impact: Building Regional Campaigns to End Homelessness
Dr. Tamina Chowdhury
Director of Advocacy and Campaign Strategy
National Alliance to End Homelessness
Paris Ballroom or Madeleine
11:00am- 12:00pm
Concurrent Sessions
Session A:
Not Like the Other Volunteers: Best Practices for Maximizing Volunteer Service
Tony Medina
Volunteer Manager
Travelers Aid Chicago
Graham Maclean
Assistant Program Manager
Washington Dulles International Airport
Session B:
Inclusive Innovation & Independence: A Model for Affordable, Accessible Community Living
Tara Owens
Executive Director
Mainstreet Connect
Sharon Cichy
Chief Strategy Officer
Mainstreet Connect
Paris Ballroom or Madeleine
12:00 – 1:00 pm
Lunch
Opaline Bar
1:00 – 2:00 pm
General Session
Run to the Hill: Taking Action Through Issue-Based Advocacy
Jan Brunner
Principal
Bluewater Strategies
Board Member
Travelers Aid International
Paris Ballroom
2:00 – 3:30 pm
General Session
Compassion Fatigue and Trauma-Informed Care
Brooksi Bottari, LMHC
Co-founder
Conscious Corporations
Paris Ballroom
3:30 – 4:00 pm
Snacking and Wrapping It Up: Lessons, Laughs, and Lasting Connections
Paris Ballroom
4:00pm
Conference Adjournment
See You Next Year!
*Subject to change
