Volunteer Activities

Member News

Crisis Center is "More Brilliant"

Congratulations to Crisis Center of Tampa Bay! On Thursday, WEDU-FM, the PBS station for Florida’s West Coast, recognized Crisis Center with its Be More Brilliant honor in the station’s Be More awards ceremony. Crisis Center, which runs the 2-1-1 center in Tampa, established the Florida Veterans Support Line staffed by veterans working to assist their fellow vets.

Soon to be Appearing in Blue

Travelers Aid of the Inland Empire is making a color switch. The staff and volunteers were vested in red uniforms for years. The Ontario International Airport Authority is purchasing new uniform vests, wind breakers, scarfs and ties in blue. The new uniforms are due in this spring.

Volunteers Beat Subzero Chicago Weather

During the 2 polar vortex weather days in Chicago on Jan. 30 and 31, there were over 18 businesses closed within Chicago O’Hare International Airport because of too few employees. Even the UIC Medical Center was closed. However, Travelers Aid was fully staffed and over the 2 days, 21 volunteers came in for a shift!



For the second year in a row, Travelers Aid Volunteer Ed McGee at Washington Reagan National was honored as the group’s Volunteer of the Year and the recipient of the William Dukstein Service Award. The award recognizes Ed’s 613 volunteer hours in 2018. Ed will be recognized by Jack Potter, the CEO of the Metropolitan Washington Airports Authority, at the authority’s March board meeting. Ed, congrats and thank you!


Appreciation Events

Travelers Aid/Dulles – The staff and airport provided coffee and donuts to volunteers on Feb. 14. The staff is planning a happy hour event in March for another chance for the volunteers to socialize.

Travelers Aid of the Inland Empire: First Quarter Appreciation Luncheon will be April 8. One of TSA’s explosive specialists will participate in a training session that same day. 


Travelers Aid/Dulles: The volunteers and staff on Feb. 25 participated in an emergency preparedness course designed to ensure that badge holders are equipped with the information they need in case of emergency.

Travelers Aid/Chicago – Associate Director John Ishu next Tuesday will participate on a panel at the AAAE/ACI-NA Customer Service Symposium there in Chicago. He will be discussing volunteer training, recognition and performance.