In the board meeting prior to the start of the conference, a strategic plan, A Path for Travelers Aid
, was adopted for 2019-2022. In adopting the plan, the board updated the organization’s mission statement: Travelers Aid International “is to aid people in transit who are in distress, through our direct services and through services provided by our members.”
The plan set forth three goals:
- Achieve and ensure continued financial sustainability by improving funding streams and ending each fiscal year with a surplus
- Retain and expand membership
- Strengthen the organization to support all programs.
During conference workshops on Wednesday and Friday, attendees offered suggestions on how to retain and expand the membership. A staff working group was formed to assist in drafting an implementation plan to meet the three goals.