(Photos available on PDF)


(Photo) Ed McGee, a Travelers Aid volunteer at Reagan National since 2016, was honored at the March board meeting of the Washington Metropolitan Airports Authority for his 613 hours of service in 2018. This is the second year in a row that Ed has earned the distinction of the highest number of annual volunteer hours.
"Ed exemplifies the spirit of public service that characterizes the men and women of our airport community…who work tirelessly – even when they don’t get paid – to provide world class transportation services to the National Capital Region," observed Jack Potter, the authority's CEO.
(Photo) Chet Sobotka, program manager of Travelers Aid of the Inland Empire, chatted with Travelers Aid/Chicago volunteer Burl Cohn prior to Chet’s flight out of O’Hare. Chet was in Chicago to attend the AAAE/ACI-NA Customer Service Symposium.
(Photo) Jim Planter, a volunteer with Travelers Aid of the Inland Empire, won NASCAR tickets in a weekly drawing sponsored by the Ontario Airport Authority. To encourage guest interfacing, the airport every Thursday sponsors a couple hours of fun events. Jim is also a Travelers Aid volunteer recruiter.
(Photo) Meet-and-greet at Dulles. TAI CEO Kathleen Baldwin meets Travelers Aid staffers Peter Lauten and Tina Mally as well as volunteers Clif Heady (far left) and Gordon Turner (second from right). An international passenger approaching the Travelers Aid information desk was thrilled to join the group for the photo.