“A young man came to the Terminal A desk to ask how to use Metro to get to the University of Maryland. Volunteer Judith Ware provided the information and, after retrieving his luggage, the university student came right back to the desk to continue chatting. He told Judith he was receiving his Master’s degree in May and then would be heading to Canada for some R&R. The young man so appreciated the conversation and the help that he asked Judith if he could get a selfie with her. Judith is celebrating 25 years with Travelers Aid this year and her desk partner, Margaret Truslow, has just completed 28 years. The two women have worked together for 25 years and make up the longest running partnership in our Travelers Aid program! Congratulations ladies”
“This is the sweetest assist story ever! An eight year old boy, with big blue eyes named Cody, came up to Volunteer Dorene Steadman at Baggage South to report that his parents were lost. Dorene and Cody successfully located the “missing” couple near the restrooms. A few minutes later Cody returned to the desk to say, “Thanks Lady,” and to give Dorene some candy.”
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