Assisting Travelers at Bradley International Airport Since 2019
Since October 2018, Travelers Aid operates the Information Center in Bradley International Airport’s Terminal A on the lower level, which is the baggage claim level. There are currently 45 volunteers, and Travelers Aid will be recruiting additional volunteers in order to better serve the airport’s passengers. The Center’s current hours are from 8 a.m. to 8 p.m., seven days a week.
What We Do
Travelers Aid International currently operates similar guest service volunteer programs at four other airports: New York JFK, Newark Liberty, Washington Dulles and Washington Reagan. In addition, it operates the information booth at Washington Union Station. At these six locations, more than 750 Travelers Aid volunteers assisted more than 4.2 million passengers in 2017. Bradley International Airport will be the 15th airport in the Travelers Aid International network, which now consists of 26 social service agencies, 15 airports, seven train stations and the six direct service programs mentioned earlier.