Our Volunteers Provide a Helping Hand Along the Way
Since October 2018, Travelers Aid operates the Information Center in Bradley International Airport’s Terminal A on the lower level, which is the baggage claim level. There are currently 45 volunteers, and Travelers Aid will be recruiting additional volunteers in order to better serve the airport’s passengers. The Center’s current hours are from 8 a.m. to 8 p.m., seven days a week.
What we do
Travelers Aid International currently operates similar guest service volunteer programs at four other airports: New York JFK, Newark Liberty, Washington Dulles and Washington Reagan. In addition, it operates the information booth at Washington Union Station. At these five locations, more than 750 Travelers Aid volunteers assisted more than 4.2 million passengers in 2017.Bradley International Airport will be the 18th airport in the Travelers Aid Transportation Network, which had consisted of 17 U.S. airports, four North American railroad stations and a cruise terminal.