Volunteers are at the heart of Travelers Aid. We have locations across the country in airports, bus terminals, and train stations. In 2019, more than 2,100 Travelers Aid volunteers assisted more than 9 million people at our 24 transportation centers and volunteers at Reagan National assisted more than 700,000 of those people.
With a warm welcome, volunteers help passengers navigate the airport by providing flight and lodging information, transportation options, or guidance on making a connecting flight. We also provide a range of tourism information for those visiting the Nation’s Capital. A comprehensive training equips volunteers with the necessary resources to give accurate and helpful information.
Our desks are staffed seven days a week, 365 days a year. Volunteer shifts are available from 7–10am, 10am–2pm, 2-6pm and 6–9pm. If your requested shift is full, you will be placed on the waitlist for the next opening.
You are sure to have a rewarding experience as you assist others with their travel needs!
Want to learn more? Click here to access the online application and we’ll get you scheduled for an interview!
Volunteering connects you and helps you better understand your community. Volunteering at Reagan National Airport provides an excellent opportunity to meet a variety of people from around the world.
Volunteering can advance your career and provide valuable skills and experience. Just because volunteer work is unpaid, does not mean the skills you learn are not valuable. We are happy to provide recommendation letters and references and encourage you to include your experience on your resume.
Volunteering is one of the best ways to make new friends. It strengthens your ties to the community and broadens your support network. Many volunteers remain lifelong friends with their desk partners!
Volunteering brings fun and fulfillment to your life. Doing volunteer work, you find interesting and meaningful can be a relaxing and rewarding escape from your day-to-day routine. You will never have a shortage of stories as each day offers something new!
Steps to becoming a Travelers Aid Volunteer