Volunteers are at the heart of Travelers Aid We have locations across the country in airports, bus terminals and train stations. In 2019, more than 2,100 Travelers Aid volunteers assisted more than 9 million people at our 24 transportation centers and volunteers at Reagan National assisted more than 700,000 of those people.
With a warm welcome, volunteers help passengers navigate the airport by providing flight and lodging information, transportation options or guidance on making a connecting flight. We also provide a range of tourism information for those visiting the Nation’s Capital. After being trained by our professional staff, volunteers are equipped with the necessary resources to give accurate and helpful information.
Our desks are staffed seven days a week, 365 days a year. Shifts are available 7am – 10am, 10am – 2pm, 2pm -6pm and 6pm – 9pm. We of course will work with you to find the right fit for you. If your requested shift is full, you will be placed on the waitlist for the next opening.
You are sure to have a rewarding experience as you assist others with their travel needs!
To learn more about volunteering with Travelers Aid DCA, click here for a description of our work. You can then apply online (click here) or send an email to Reaganinfo@travelersaid.org or call (703) 417-3975.
Volunteering connects you and helps you better understand your community. Volunteering at Reagan National Airport provides an excellent opportunity to meet a variety of people from around the world.
Volunteering can advance your career and provide valuable skills and experience. Just because volunteer work is unpaid, does not mean the skills you learn are basic. We are happy to provide recommendation letters and references and encourage you to include your experiences on your resume.
Volunteering is one of the best ways to make new friends. It strengthens your ties to the community and broadens your support network. Many of volunteers remain lifelong friends with their desk partners!
Volunteering brings fun and fulfillment to your life. Doing volunteer work, you find interesting and meaningful can be a relaxing and rewarding escape from your day-to-day routine. You will never have a shortage of stories as each day offers something new!
Steps to becoming a Travelers Aid Volunteer