Experienced Volunteers Provide a Helping Hand Along the Way
Volunteers are at the heart of the Travelers Aid network, which is located across the country in airports, bus, and train stations. Last year, more than 2,100 Travelers Aid volunteers assisted over 9.1 million people. Our 44 volunteers at Newark Liberty Airport assisted more than 146,300 passengers.
What we do
Travelers Aid at Newark Liberty International Airport (EWR) assists passengers who experience problems such as missed airline connections, flight delays, and lost luggage. Our information desks are staffed by a core group of dedicated volunteers who can guide travelers with answers to any question about the airport or the Newark-New York metro area. The Travelers Aid professional staff manages the volunteer program and offers social service support to individuals and families stranded or encountering challenges while at the airport.
Phone: (973) 623-5052 | Hours | 11 am 9 pm | 7 days a week