Volunteers are at the heart of Travelers Aid and they are located across the country in airports, bus terminals and train stations. In 2019, our volunteers at Washington Dulles International Airport assisted more than 2.5 million passengers!

Stationed at our 14 information desks, Travelers Aid volunteers welcome visitors, provide travel and tourist information and work to solve a range of travel challenges, from the basic to the very complex. This can include anything from simple way-finding to explaining the metro subway system to assisting travelers in crisis. Each day is always different!

Our desks are staffed seven days a week, 365 days a year. Right now, we have a limited number of shift times available – currently weekend shifts and/or early morning or late evening during the week times are available. We of course will work with you to find the right fit for you.

To join our team of over 400 experienced volunteers, we ask that you join us for an interview, attend our new volunteer orientation, and complete the necessary training, including fingerprinting and a background check for an airport ID. Please apply online here or send an email/call volunteer@mwaa.com 703.572.7350.

We will be in touch with you shortly with next steps. We look forward to welcoming you to the Travelers Aid Dulles team!