Assisting Passengers at JFK Since 1957
Travelers Aid at John F. Kennedy International Airport assists passengers who experience problems such as missed airline connections, flight delays and lost luggage. Our information desks are staffed by a core group of dedicated volunteers who can guide travelers with answers to questions about the airport or the New York metro area. The Travelers Aid professional staff manages the volunteer program and offers social service support to individuals and families stranded or encountering challenges while at the airport.
Passengers Assisted in 2020