Our Team
Behind every Travelers Aid program is a dedicated team of professionals committed to creating a more welcoming, accessible, and compassionate travel experience. From our national office to our airport programs across the country, our staff work alongside volunteers, airport partners, and community organizations to provide A Helping Hand Along the Way.
Leadership & Administrative Team
Kathleen B.
President and CEO
Jane M.
Senior Director of Program Services
Ellen H.
Communications Director
Peter L.
Director of Partnerships
Susan M.
Brand and Digital Content Manager
Ryan E.
Web Content Manager
Dr. Willie R.
Director of Social Services
Shelia D.
Social Services Program Manager
Nachelle S.
Administrative Coordinator
Airport Programs
Tina M.
Program Manager
Heidi D.
Volunteer Coordinator
Christine M.
Volunteer Coordinator
Patti E.
Program Manager
Gabriela T.
Volunteer Coordinator
Amy G.
Program Manager
Graham M.
Assistant Program Manager
Natalie K.
Volunteer Coordinator
Ronnell W.
Program Manager
Briana D.
Program Coordinator
Mary Kate D.
Program Manager
Caroline G.
Assistant Program Manager
Harriet U.
Assistant Program Manager
Michelle A.
Program Coordinator
Nancy M.
Program Coordinator
Doris M.
Program Coordinator
Ramone M.
Program Coordinator
Mary S.
Program Coordinator
Morgan M.
Program Manager
Youssef L.
Assistant Program Manager
Kennedy W.
Program Coordinator
Navigators
Philadelphia International Airport
Milton C.
Navigators Program Manager
Daisha K.
Navigators Program Supervisor
Alexis P.
Navigators Program Supervisor
Miami International Airport
Albert F.
Deputy Airport Coordinator
Daniel I.
Airport Reception Officer
Fernanda M.
Airport Reception Officer
