The Travelers Aid International Annual Conference is more than an event—it’s where airport and social service leaders come together to share solutions, strengthen connections, and spark innovation in traveler assistance.

Conference Dates: October 1-3, 2025

Opening Reception:
Wednesday, October 1, 6–7:30 p.m. | The Rooftop, 1615 L Street NW, Washington, DC

What to Expect:

  • Inspiring Keynote: Olga Khazan, staff writer at The Atlantic and author of Weird and Me, But Better, on what it takes to change—and how resilience and growth shape leadership.

  • Featured Voices: Leaders from airports, social services, and volunteer programs sharing real-world strategies and insights.

  • Engaging Sessions: Dive into timely topics such as:
    • Modernizing mission-driven service models
    • Strategic pivots for sustainable growth
    • Volunteer leadership & engagement
    • Trauma-informed care & compassion fatigue
    • Sounding board sessions for airport professionals and nonprofit executives
    …and more!

    Don’t Miss Out
    Hotel rooms at the special $229/night conference rate are limited—reserve by Friday, September 12 to save.

    Join us in Washington, DC, for a day of connection, learning, and collaboration—with an opening reception that sets the stage for conversations and partnerships that will carry forward long after the conference ends.

Who Should Attend?

This Event is Designed for Volunteer Program Professionals Airport Customer Experience Professionals Social Services Professionals Nonprofit Executives and Frontline Service Providers

Registration is Open

Secure your spot today and be part of the conversation shaping the future of airport experience, volunteer management, and social services.

The TAI 2025 Agenda features timely topics, practical solutions, and inspiring ideas designed for both social service and airport transportation professionals.

Get ready to be inspired at TAI 2025! Our speaker lineup brings together thought leaders, innovators, and changemakers from across the social service and transportation sectors. They’ll share powerful insights, fresh perspectives, and practical strategies to help you strengthen your impact and better support the journeys of those you serve.

Financial Assistance is Available

The Barrington Scholarship Program financially assists partner agencies in sending a representative to the TAI Annual Conference. Scholarships are available on a first-come, first-served basis, and allow a maximum of two scholarships per partner agency.

Hotel Reservations

Don’t Miss Out — Rooms Are Going Fast!
The TAI Conference room block is filling up quickly. Secure your stay today for October 1 – October 3 before it’s too late! Book now to guarantee your spot steps away from all the conference action.

What’s Nearby

Sofitel Washington DC Lafayette Square is ideally located in the city center, near many famous landmarks. Sightseeing, shopping, and cultural outings to nearby theaters and concert venues are all popular pastimes. At the hotel itself, there’s a fitness center, in-room spa massages, and a beautiful terrace restaurant and bar.

Frequently Asked Questions

Registration fees for TAI 2025 are as follows:

Members = $400.00.

Non-Members = $500.00.

TAI 2025: Stronger Together is more than a conference—it’s a catalyst for connection, collaboration, and lasting impact. Join peers from across the airport and social service landscapes who are addressing some of the nation’s most pressing challenges. Beyond the October event, TAI’s member network offers year-round opportunities to engage with nonprofit leaders, share ideas, and strengthen the services that support travelers in need.

Our speaker lineup for TAI 2025 is currently being finalized and will be announced soon. Attendees can expect a diverse group of thought leaders from both the social services and aviation sectors, bringing valuable insights and real-world experience to the conversation. Stay tuned for updates!

Yes! We are pleased to partner with the Sofitel Washington DC Lafayette Square to offer attendees discounted hotel room rates for TAI 2025. Located just steps from the White House and close to major landmarks, the Sofitel offers a convenient and elegant stay in the heart of the capital. A limited number of discounted rooms are available and expected to sell out quickly, so we encourage you to book early. You can reserve your room here.

TAI 2025 will feature a range of timely and practical session topics focused on current and emerging traveler assistance solutions and social service needs. You can expect to gain proven strategies from industry experts and engage in interactive learning experiences designed to foster connection and innovation.

Topics will include:
• Trauma-informed care & compassion fatigue
• Volunteer leadership & engagement
• Modernizing mission-driven service models
• Sounding board sessions for airport professionals, nonprofit execs & more

Yes. The Barrington Scholarship Program financially assists partner agencies in sending a representative to the TAI Annual Conference. Scholarships are available on a first-come, first-served basis, and allow one scholarship per partner agency. Scholarship Applications open soon.

There is an opportunity to indicate special dietary restrictions during the on-site registration and check-in.

Please contact us at conference@travelersaid.org

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