A network of social service agencies and transportation services

2019 Annual Conference

Travelers Aid International Annual Conference

June 12 – 14, 2019

Federal Reserve Bank, Charlotte Conference Facilities

 

 

Final Agenda and Presentations

With Links to Bios

 

Wednesday

1:30 p.m.        Welcoming

Kathleen Baldwin, president, Travelers Aid International; Bio;
Floyd Davis, president, Community Link, board chair, Travelers Aid International; Bio; and host;
Margaret Cleveland, board chair, Community Link; Bio

1:45 p.m.        Coping with Compassion Fatigue

Speaker: Dr. Tina Brookes, CEO, The Academy – National Institute for Crisis Response Training, Connelly Springs, N.C.; Bio

3 – 5 p.m.        Renewing and Rebuilding the Travelers Aid Network

Facilitators: Kathleen Baldwin, president, Travelers Aid International, Bio; and
David Sinski, executive director, Heartland Human Care Services, Chicago; Bio

New Strategic Plan

 

Thursday

8:30 a.m.         Engaging Local Government – Promises and Pitfalls

Speaker: Peggy Eagan, director, Mecklenburg County Department of Social Services; Presentation; Bio

9:45 a.m.  Concurrents      

Option A — Immigration and Refugee Resettlement Programs

Speaker: Marsha Hirsch, executive director, Carolina Refugee Resettlement Agency; Presentation; Bio

Option C — Developing an Engaged board

Panel: Margaret Cleveland, chair, Community Link; Bio
Ed Powers, retired CEO, HOPE Atlanta;  Bio
Evette Beckett-Tuggle, managing principal, The Agilant Group, Charlotte; Bio

11 a.m. Concurrents

Option A — The Lack of Affordable Housing

Speakers: Warren Wooten, housing services operations manager, Charlotte Department of Housing and Neighborhood Services, and
Floyd Davis, president, Community Link; Presentation; Bio

Option B — Lessons in Leadership

Panel: Marcy Roke, interim president, Travelers Aid Society of San Diego; Bio
Jeff Smythe, executive director, HOPE Atlanta; Bio; and
Chet Sobotka, director of volunteer services,Travelers Aid of the Inland Empire; Bio

Option C — The Art of Helping Travelers

Panel: Shelia Dashiell, program manager, Travelers Aid at Union Station; Bio;
John Ishu, associate director, Travelers Aid Chicago;
Jessica Rich, president, Travelers Aid of Honolulu; Bio; and
Raechel Rucker, marketing and communications, ACI-NA; Bio

Noon   Lunch, Annual Meeting and Discussion — Up through the ranks

Speakers: Floyd Davis, chair, Travelers Aid International; Bio; and
Kathleen Baldwin, president, Travelers Aid International; Bio

1:30 p.m. Concurrents

Option A — Managing Your Volunteers

Speakers: Tanise Love, manager of multicultural affairs, Donate Life North Carolina; Bio; and Chauna Wall, volunteer manager, Charlotte Mecklenburg Library; Bio; Presentation

Option B — What Challenges in Your Community Could be an Opportunity for You?

Speakers: Amy Rynell, senior director of research and policy, Social Impact Research Center, Heartland Alliance; Presentation; Bio; and
Marcy Roke, interim president, Travelers Aid Society of San Diego; Presentation; Bio

3:15 p.m. Concurrents

Option A — De-escalation Techniques for Use with Difficult Clients or Passengers

Speaker: Dr. Willie Ringold, director of social services, Travelers Aid/Union Station; Presentation; Bio

Option B — Raising Funds – from A to Z

Speakers: Mark Goldstein, CEO, Communication Mark, Arden, N.C.; Bio; and
Randall C. Hitt, chief engagement officer, Men’s Shelter of Charlotte | Urban Ministry Center; Bio; Presentation

 

Friday

8:30 a.m.         Discussion of The Color of Law: A Forgotten History of How

Speaker: Bob Simmons, executive director, Charlotte Council for Children’s Rights; Presentation; Bio

9:45 a.m.         Impact of the Wealth Gap

Speaker:  Dr. Laura Ullrich, regional economist, Federal Reserve Bank, Charlotte; Presentation; Bio

11:15 a.m.       Renewing and Rebuilding the Travelers Aid Network: The Wrap Up

Facilitators: Kathleen Baldwin, president, Travelers Aid International, Bio; and
David Sinski, executive director, Heartland Human Care Services, Chicago; Bio

Noon               Lunch and Discussion — Lessons from the Front line

Speaker:  Dee O’Dell, co-chair, Opportunity Task Force; director, Leading on Opportunity; Presentation; Bio